Terms of service
SYNCYRE DESIGNS
TERMS OF SERVICE
Last Updated: September 4, 2026
OVERVIEW
This website is operated by Syncyre Designs. Throughout this website, the terms “we,” “us,” “our,” and “Syncyre Designs” refer to Syncyre Designs.
Syncyre Designs offers this website, including the information, tools, products, custom garments, alterations, tailoring services, classes, and other services available through this site, conditioned upon your acceptance of these Terms of Service and all other policies referenced on our website.
By visiting our website, purchasing a product, submitting a deposit, booking a service, leaving a garment for alteration, ordering a custom garment, or otherwise using our services, you agree to be bound by these Terms of Service.
Please read these Terms carefully before accessing our website or purchasing products or services from Syncyre Designs.
If you do not agree with these Terms, you should not use our website or purchase our products or services.
We reserve the right to update or modify these Terms by posting changes to our website. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence or have the legal authority necessary to enter into a purchase or service agreement.
You may not use our products, website, designs, services, or content for any illegal or unauthorized purpose.
You may not transmit viruses, malicious code, or any material intended to interfere with the operation or security of our website.
Violation of these Terms may result in cancellation of an order, refusal of service, or termination of access to our services.
SECTION 2 — GENERAL CONDITIONS
Syncyre Designs reserves the right to refuse service, decline an order, or cancel an order when permitted by applicable law.
We may establish reasonable requirements for accepting custom orders, including deposits, consultations, measurements, fittings, deadlines, and payment schedules.
Customers are expected to communicate respectfully with Syncyre Designs and its representatives. Harassment, threats, abusive behavior, fraudulent activity, or other inappropriate conduct may result in refusal or termination of service.
You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of our website, services, photographs, designs, written materials, or other protected content without our written permission, except where otherwise permitted by law.
SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate information on our website.
However, product descriptions, measurements, availability, photographs, pricing, estimated production times, and other information may occasionally contain errors or require updating.
Website information is provided for general informational purposes and should not replace information specifically provided to you regarding your individual custom order.
We reserve the right to correct or update website information at any time.
SECTION 4 — PRICES, QUOTES & MODIFICATIONS
Prices for products and services are subject to change without notice.
A previously advertised price does not necessarily apply to a future custom order, consultation, alteration, or service.
Custom-order pricing may depend on design complexity, measurements, materials, fabric, embellishments, construction requirements, labor, deadlines, and other factors.
A quote applies only to the work included in that quote.
Customer-requested additions or changes may result in additional charges.
We reserve the right to modify or discontinue products or services at any time, subject to our obligations regarding orders we have already accepted.
SECTION 5 — CUSTOM ORDERS, PRODUCTS & ALTERATIONS
CUSTOM & MADE-TO-ORDER ITEMS
ALL CUSTOM, MADE-TO-MEASURE, PERSONALIZED, SPECIAL-ORDER, AND ALTERED ITEMS ARE FINAL SALE.
NO REFUNDS, RETURNS, OR EXCHANGES WILL BE ACCEPTED ON THESE ITEMS EXCEPT WHERE REQUIRED BY LAW.
This includes, but is not limited to:
- Custom gowns and dresses
- Custom suits
- Prom garments
- Bridal and wedding garments
- Special-occasion garments
- Modest garments
- Exotic entertainer wear
- Personalized garments
- Embellished garments
- Made-to-measure garments
- Tailoring services
- Alterations
- Reconstructed garments
- Special-order merchandise
- Customer-requested modifications
- Garments produced according to individual measurements or specifications
Once materials have been specially purchased, fabric has been cut, construction has begun, measurements have been used, alterations have started, or an item has otherwise been customized for you, the order cannot be canceled, returned, exchanged, or refunded except where required by law.
DEPOSITS
ALL DEPOSITS ARE NON-REFUNDABLE EXCEPT WHERE OTHERWISE REQUIRED BY LAW.
Deposits reserve production time and may be applied toward materials, supplies, labor, design preparation, administrative expenses, and other costs associated with fulfilling your order.
NOTHING GETS CUT WITHOUT THE REQUIRED DEPOSIT.
FINAL PAYMENT
NOTHING LEAVES WITHOUT THE FULL BALANCE BEING PAID.
All outstanding balances must be paid in full before a completed garment or product is released, picked up, shipped, or delivered.
Payment of a deposit or other amount constitutes acceptance of the applicable order terms, specifications, and policies provided to you.
SECTION 6 — BILLING, PAYMENTS & ORDERS
Customers agree to provide current, complete, and accurate billing, contact, and order information.
We reserve the right to refuse, limit, or cancel orders where permitted by law, including orders that appear fraudulent, contain inaccurate information, or cannot reasonably be fulfilled.
If we make a material change to or cancel an accepted order, we will make reasonable efforts to contact you using the information provided with your order.
Customers are responsible for paying all agreed amounts associated with their orders.
A customer who believes a billing error has occurred should contact Syncyre Designs promptly so that we have an opportunity to investigate and address the concern.
Nothing in these Terms prevents a customer from exercising any lawful rights regarding legitimate unauthorized transactions or billing errors.
SECTION 7 — MEASUREMENTS & FIT
Custom clothing is created using the measurements provided or obtained for the customer.
When customers provide their own measurements, they are responsible for their accuracy.
Syncyre Designs is not responsible for fit issues resulting from inaccurate customer-provided measurements.
Fit may also be affected by:
- Weight gain or loss after measurements are taken
- Changes in body composition or shape
- Pregnancy or other body changes
- Missed fittings
- Wearing different undergarments or shapewear
- Wearing different shoes than those intended for the garment
- Customer-requested fit changes
- Measurements taken by another person
If your measurements or desired fit change after production begins, additional alterations may be necessary and additional charges may apply.
SECTION 8 — FITTINGS & APPOINTMENTS
Customers are responsible for attending scheduled fittings, consultations, pickups, and other required appointments.
Please arrive on time and prepared with any requested shoes, undergarments, shapewear, accessories, or other items necessary to properly fit the garment.
Missed, canceled, or repeatedly rescheduled appointments may delay completion of an order.
When a customer's missed fitting, late response, or rescheduling creates additional work or requires expedited production, additional charges may apply if disclosed and agreed to before the additional work is performed.
Consultation, appointment, or booking fees are governed by the terms disclosed when the appointment is booked.
SECTION 9 — DESIGN APPROVAL & CHANGES
Customers are responsible for reviewing and approving applicable design details before production.
Once a design is approved and production begins, changes are not guaranteed.
Changes requested after materials have been ordered, fabric has been cut, embellishments purchased, construction started, or alterations begun may require additional charges and additional production time.
Syncyre Designs reserves the right to decline changes that are technically impractical, unsafe for the garment, incompatible with the materials, or impossible within the available timeframe.
A change to the original design may also change the originally estimated completion date.
SECTION 10 — PRODUCTION TIMES, EVENT DATES & RUSH ORDERS
Production and alteration timelines may vary based on garment complexity, materials, order volume, customer responsiveness, fitting availability, supplier availability, shipping delays, and other circumstances.
Customers must provide accurate event dates when placing time-sensitive orders.
Estimated completion dates are estimates unless Syncyre Designs expressly agrees in writing to a guaranteed deadline.
Customers should provide sufficient time for fittings, adjustments, pickup, shipping, and unexpected circumstances before an event.
Rush service may be available for an additional fee.
Acceptance of a rush fee does not eliminate the customer's responsibility to attend fittings, provide approvals, respond to communications, and make payments on time.
SECTION 11 — ALTERATION SERVICES
Once an alteration has begun, the alteration service is FINAL SALE, except where otherwise required by law.
This applies to garments that have been:
- Cut
- Sewn
- Hemmed
- Shortened
- Lengthened
- Taken in
- Let out
- Resized
- Reconstructed
- Repaired
- Embellished
- Customized
- Otherwise modified at the customer's request
Additional changes requested after completion of the originally agreed alteration may be treated as a new service and charged separately.
SECTION 12 — CUSTOMER-SUPPLIED GARMENTS & MATERIALS
Customers may provide garments, fabrics, trims, embellishments, or other materials when accepted by Syncyre Designs.
The customer understands that modifying an existing garment or working with customer-supplied materials carries inherent risks.
Existing garments and materials may contain hidden weaknesses, deterioration, previous repairs, manufacturing defects, fabric damage, weakened seams, discoloration, shrinkage, or other conditions outside our control.
Syncyre Designs will exercise reasonable professional care when working with customer property.
However, we cannot guarantee the performance of materials or garments affected by pre-existing conditions or characteristics outside our reasonable control.
SECTION 13 — FABRICS, COLORS & HANDMADE VARIATIONS
We make reasonable efforts to display colors and products accurately.
Colors may appear differently due to lighting, photography, computer monitors, mobile devices, dye lots, fabric availability, and other factors.
Custom and handmade garments may have reasonable variations in:
- Print placement
- Rhinestone placement
- Appliqués
- Embellishments
- Trims
- Stitching
- Pattern placement
- Handmade decorative details
Reasonable handmade variations are not necessarily defects.
SECTION 14 — PICKUP, STORAGE & UNCLAIMED ORDERS
Customers are responsible for arranging timely pickup of completed orders.
Customers should not assume that Syncyre Designs can store completed garments indefinitely.
If an order remains unclaimed, Syncyre Designs may provide notice and impose reasonable storage requirements or fees where disclosed and permitted by applicable law.
Any treatment of property as abandoned, including disposal or other action concerning unclaimed property, will be handled in accordance with applicable law.
Outstanding balances remain subject to the applicable order agreement.
SECTION 15 — SHIPPING & DELIVERY
Customers are responsible for providing complete and accurate shipping information.
Shipping and carrier delivery estimates are separate from Syncyre Designs production estimates.
Once an order is transferred to a shipping carrier, delays may occur that are outside our reasonable control.
Nothing in this section limits responsibilities or customer remedies that cannot legally be excluded.
Customers should immediately notify Syncyre Designs if an order arrives damaged, incorrect, or materially different from the confirmed order.
SECTION 16 — DAMAGES, DEFECTS & ORDER ISSUES
Please inspect your order promptly after receiving it.
If an item is damaged, defective, incorrect, or materially different from the confirmed order, contact:
Please include your name, order information, description of the problem, and photographs when appropriate.
Custom and altered items remain final sale for ordinary change-of-mind or preference-based returns, but the final-sale policy does not eliminate rights or remedies that cannot legally be waived.
Approved issues will be handled according to applicable law and our Return Policy.
SECTION 17 — OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools, payment processors, booking services, social-media platforms, shipping providers, or other services that we do not directly control.
Your use of third-party services may also be subject to the third party's own terms and policies.
Syncyre Designs is not responsible for third-party websites, services, content, or transactions except to the extent responsibility cannot legally be excluded.
SECTION 18 — INTELLECTUAL PROPERTY
Unless otherwise stated, Syncyre Designs retains its rights in original photographs, graphics, website content, logos, branding, written materials, original design materials, and other intellectual property created by or for Syncyre Designs.
Purchasing a garment does not automatically transfer ownership of Syncyre Designs' intellectual-property rights in original designs, branding, photographs, patterns, graphics, or other protected creative materials.
Customers may not reproduce or commercially exploit protected Syncyre Designs content without authorization, except as permitted by applicable law.
Third-party trademarks, copyrighted materials, and other intellectual property remain the property of their respective owners.
SECTION 19 — CUSTOMER PHOTOS, TESTIMONIALS & SOCIAL MEDIA
Customer reviews, testimonials, comments, and voluntarily submitted content may be used or shared by Syncyre Designs only to the extent permitted by applicable law and any permissions associated with the submission.
Submitting a review does not automatically grant Syncyre Designs unlimited rights to unrelated private photographs or personal content.
When Syncyre Designs wishes to use identifiable customer photographs for advertising, portfolio, promotional, or social-media purposes beyond rights already granted through the applicable platform or submission, we may request appropriate permission.
SECTION 20 — PERSONAL INFORMATION & PRIVACY
Personal information submitted through our website is handled according to our Privacy Policy and applicable law.
Customers should review the Syncyre Designs Privacy Policy for additional information regarding the collection, use, and handling of personal information.
SECTION 21 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, offers, shipping charges, production estimates, transit times, or availability.
We reserve the right to correct errors and update information.
Where permitted by law, we may cancel an order affected by a material pricing or listing error and provide any refund legally required as a result of that cancellation.
SECTION 22 — PROHIBITED USES
You may not use our website, services, or content:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual-property rights
- To submit knowingly false or misleading information
- To harass, threaten, abuse, or defame others
- To transmit viruses or malicious code
- To collect personal information unlawfully
- To spam, phish, scrape, or interfere with website security
- To impersonate another person
- To engage in fraudulent transactions
We reserve the right to terminate access or refuse service for prohibited conduct where permitted by law.
SECTION 23 — DISCLAIMER OF WARRANTIES
We do not guarantee that our website will always be uninterrupted, secure, timely, or error-free.
Except for warranties or rights that cannot legally be excluded, the website and services are provided subject to the terms expressly stated by Syncyre Designs and applicable law.
Nothing in these Terms excludes warranties, consumer protections, or remedies that cannot legally be waived.
SECTION 24 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Syncyre Designs and its owners, employees, contractors, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products and services.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms is intended to eliminate any mandatory consumer rights.
SECTION 25 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Syncyre Designs and its owners, employees, contractors, agents, and service providers from third-party claims arising from your unlawful use of our website or services, your material violation of these Terms, or your violation of another person's legal rights.
SECTION 26 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will remain in effect.
SECTION 27 — TERMINATION
These Terms remain effective while you use our website or services.
You may stop using our website at any time.
Syncyre Designs may suspend or terminate access to services when permitted by law if a customer materially violates these Terms, engages in fraudulent or abusive conduct, or fails to satisfy applicable order obligations.
Termination does not eliminate payment obligations or other rights and responsibilities that arose before termination.
SECTION 28 — ENTIRE AGREEMENT
These Terms, together with applicable order agreements, invoices, approved specifications, Return Policy, Privacy Policy, and other policies expressly incorporated into an order, constitute the agreement governing the applicable transaction.
Failure by Syncyre Designs to enforce a provision on one occasion does not waive the right to enforce that provision later.
SECTION 29 — GOVERNING LAW
These Terms and applicable transactions with Syncyre Designs will be governed by the laws applicable to the business and transaction, subject to any mandatory consumer-protection or jurisdictional requirements that apply.
Syncyre Designs should obtain legal advice before replacing this provision with a specific state, county, court, venue, or dispute-resolution requirement.
SECTION 30 — CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms by posting an updated version on our website.
Changes will apply prospectively as required by applicable law.
The version applicable to an existing order will be determined by applicable law and the terms agreed to when that order was accepted.
SECTION 31 — CONTACT INFORMATION
Questions regarding these Terms of Service, orders, custom garments, or Syncyre Designs policies may be directed to:
Syncyre Designs
Email: SyncyreDesigns@gmail.com
IMPORTANT CUSTOM-ORDER ACKNOWLEDGMENT
By submitting a deposit or payment for a custom garment, made-to-measure item, personalized item, special-order product, tailoring service, or alteration, you acknowledge that you have reviewed and agreed to the applicable Syncyre Designs policies and order terms.
ALL CUSTOM, MADE-TO-MEASURE, PERSONALIZED, SPECIAL-ORDER, AND ALTERED ITEMS ARE FINAL SALE EXCEPT WHERE OTHERWISE REQUIRED BY LAW.
ALL DEPOSITS ARE NON-REFUNDABLE EXCEPT WHERE OTHERWISE REQUIRED BY LAW.
SYNCYRE DESIGNS POLICY
NOTHING GETS CUT WITHOUT THE REQUIRED DEPOSIT.
NOTHING LEAVES WITHOUT THE FULL BALANCE BEING PAID.